TERMS OF USE
The website Lorelay.gr is an online commercial store selling clothes, accessories through the internet created and operated by the company Georgiadou Stella TIN 070327966 based at V. Sofias 32 Ptolemaida 50200. Telephone service line of the online store at 24: .gr Any natural or legal person who enters and uses the services of the online store is considered to consent and unconditionally accepts all the terms expressed on this website, without exception. If you do not accept these terms, you are not allowed to use this website and make any transaction with this online store. Sending your order means acceptance of all terms.
GENERAL TERMS
The company is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake or inadvertence during the common experience and is entitled to correct them whenever it realizes their existence. The company also reserves the right to review or modify these terms of use of www.Lorelay.gr, the terms of transactions and any other content included on its website, whenever it deems it necessary to inform users of any changes through the The company does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of this information, to inform the customers in time about the non-availability .The company is not responsible and is not responsible for the up-to-dateness, accuracy or quality of this information and for any errors due to inadvertence when entering the data on the Website. Any references or links to other sites are provided for your convenience and the company is not responsible for the contents of these pages. The photos of the products are indicative. Also, the company in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, non-execution or delay in execution, for any cause. In no case is the company liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may be suffered visitor or customer of the online store or a third party due to a reason related to the operation and use of the website or to failure to provide services, products and information available from it or to any unauthorized interference of third parties in products, services and information available through it.
INTELLECTUAL PROPERTY RIGHTS
All content of the online store, including texts, insignia, trademarks, audio and video files, is the sole proprietorship of the company, unless otherwise expressly granted herein and may not be reproduced, altered , transmitted, reused in any other way or for advertising purposes without the prior written permission of the company. All intellectual property rights contained on our website belong to the company or to third parties that are legally related to and protected by Greek and International Law.
USER / CUSTOMER RESPONSIBILITY
The user or customer of our website agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. It also acknowledges that it will not use our Website to post, publish, email or otherwise transmit any content that is illegal, abusive, threatening, defamatory and causes unlawful insult or harm to the Company or any third party or constitutes a breach. of the privacy of third parties, may cause harm to minors in any way, whether it offends good morals, social values. It is also prohibited to send, publish, send by e-mail or transmit by other means any content for which users / customers do not have the right to transmit in accordance with the law or the applicable contracts, sending, publishing
, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any kind, sending, publishing, e-mailing or otherwise transmitting any hardware that contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any computer software or hardware. intentional or unintentional violation of applicable law or its provisions and is used to collect or store personal data of other users.
COKIES
Lorelay.gr uses cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as lorelay.gr to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders, while at each exit from the site they are automatically deleted. Cookies are absolutely necessary in order for the Lorelay.gr website to function properly and smoothly. The user / customer can configure the browser in such a way as to either warn him about the use of cookies in specific services, or not to allow the acceptance of the use of cookies in any case. In case the visitors of the specific services and pages of our online store do not wish the use of cookies for their identification, they can not have further access to these services.
LIMITED LICENSE
Lorelay.gr under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents. This license does not constitute a transfer of title to the Website and its components and is subject to the following restrictions: you may not modify the website and its elements in any way or reproduce or present them in public, or distribute or otherwise use the website and its elements for any public or commercial purpose, unless otherwise permitted by the present.
LINKS TO THE Lorelay.gr WEBSITE
The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of our company and our company is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. Our company is not responsible for internet broadcasts or for any form of transmission received from any linked website. Our company provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the user / customer and the fact that they are included in the online store does not indicate that our company approves or accepts their content.
PROTECTION OF PERSONAL DATA OF USERS / CUSTOMERS
We process and use the personal data of our users / customers in accordance with Law 2472/1997 as in force with its amendments and provided you have given your explicit permission. Our company created this website with the sole purpose of serving its customers. The information provided voluntarily by the users of our mentioned website is used by us in order for our users / customers to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to serve and execute the orders. their. Lorelay.gr does not distribute to any other organization or partner that is not connected to it the email addresses, or any other information concerning the users /You can visit the website of Lorelay.gr so that you are not required to reveal your identity and without giving any personal information we simply ask you to provide us with your personal data only in case you want to order products, register on our website and send an e-mail. Our company will not collect or process personal data of children under 16 years of age unless parental consent has been given, in accordance with applicable law. If we notice that a child's personal data has been collected by mistake, we will delete this data without undue delay. Our company will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal information for a longer period of time due to legal provisions.
We will also not delete all your personal data if you have asked us not to contact you in the future. For this purpose, our company maintains files that contain information about people who do not want to be contacted in the future.
If you use this website, you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.
PRODUCT RETURNS
Our company enables you to have direct contact with the products available from your computer screen quickly and easily.
In cases where other than the sold are delivered, by type or quantity or lack of quality, the customer returns the products to check and determine the error and in this case the customer must inform the company only by e-mail on the day of receipt of the product or at the latest on the day following its receipt. In this case, the costs of returning the products to the company as well as the costs of return to the customer are borne by our company as long as the method of return proposed by the company is observed. In case it is found that the sold has a manufacturing defect, if this is confirmed by the authorized repairer who provides the guarantee of good construction or in case the company itself provides the guarantee of good operation, the following applies: The guarantee is provided for a limited period of time. is indicated in the detailed characteristics of the product. After the end of this period or repair, the replacement of the products is possible with an additional charge following a new agreement with the customer. The return of the product to be replaced should be done exclusively and only within a period of fourteen [14] calendar days from its delivery to the customer and will be accompanied by all the documents that accompanied the product (eg DAT, Retail, etc. .] and its complete packaging.If it is a defect found later after delivery and the packaging does not exist or also if the product packaging was received by the distributors upon delivery of the item the product packaging is not required. In return by courier the customer is charged with the shipping costs to the company and the company is charged with the shipping costs of the replaced product. to inform it of the results of the audit. repair or replacement of the product, otherwise cancellation of the transaction in case it is not possible to repair the product in a reasonable time and the company can not find another product of similar or better characteristics or equivalent value for replacement. In case the replacement is not possible due to unavailability of the requested product, the company will contact the customer for information. In case of cancellation of the transaction, the refund of the initial purchase is made in the same way as the initial payment of the customer to the company. In case of debit by credit card, the company is obliged to inform the issuing Bank about the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without any relevant responsibility of the company anymore. The company after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the above contract. In the case of cash payment, if the customer had optedThe possibility of "collection from the store" will be done by returning the money to him exclusively at the company's store at 32 Vas. Sofias Street. In case of payment by bank transfer, a reverse bank transfer will be made from the company's accounts to the customer. In case the products are returned damaged or incomplete, our company has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of this claim. against the customer. The customer has the right to withdraw from the purchase contract within a period of fourteen [14] calendar days from the date of delivery of the product and with the following conditions: This withdrawal is unjustified and without any charge and if the item has already been delivered. The customer must return the product exactly in the condition in which it was received in excellent condition. The return of the item is accepted only if the buyer has first paid any amount charged by the company for the shipment of the product to him and the shipping costs for the return of the product. The declaration of withdrawal is exercised in writing or electronically and the company is obliged to send a confirmation of receipt of the declaration of withdrawal as soon as it reaches it. In the above case of customer withdrawal, the value of the product will be credited to a special coupon that will be supplied to the customer by our company, after the return and control of the returned product by us, in order for the customer to use the credit in his next purchase. from our company. Changes will be made only to clothes and accessories of the current season. In case the products are returned by the customer damaged or incomplete, our company has the right not to accept the return of the product and also the right to request compensation from the customer, the amount of which will be determined by the condition of the products and unilaterally sets off in full or in part his claim against the customer. In all the above cases the return of the product will be done exclusively with GENERAL POST.
In the event that disagreements arise regarding the content or the execution of any order through the Lorelay.gr website, these will be resolved amicably.
Otherwise, competent courts for the settlement of the dispute are designated exclusively by the Courts of Thessaloniki.
For more information we are always at your disposal either by phone at 2463501270